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  1. To submit an electronic request to start, change or cancel utility services submit a request below. Please allow 3 business days to process your application. If you need services before that, please call 816-325-7930 to speak with an account information representative.

  2. Take advantage of the time-saving power of the Internet with our Utilities Online service. You can view your account balance, usage history, payment history as well as pay your bill with a credit or debit card. It's fast and secure!

  3. Utilities Online. Go to the Utilities online portal. City Hall. 111 E. Maple. Independence, MO 64050.

  4. Independence Utilities offers interactive telephone service that provides automated account information 24 hours a day, seven days a week. Call (816) 325-SERV. The service allows our customers direct access to their utility account information as well as the following features:

  5. City of Independence Power & Light. Utilities. 17221 E. 23rd Street Independence MO 64057. (816) 325-7500.

    • 17221 E. 23rd Street, Independence, 64057, MO
    • (816) 325-7500
  6. Things to Do. Independence Contact Center. City Hall. 111 E Maple Ave, Independence, MO 64050. 816-325-7000. Independence Utility Center - 1st Floor. 17221 E 23rd St. S, Independence, MO 64057.

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  8. City of Independence electric, water and sewer utility service. Customers can pay their bills at City Hall, the Customer Service Center, by mail to one of two PO Boxes, or by credit card on the automated line. Independence Power & Light also offers rebates and low-interest loans for eligible energy efficiency measures.

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