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  1. How do you file a concern/complaint? The preferred method for submitting a concern is through our online submission form as it allows for more direct, timely receipt and review of your concerns. ***The Joint Commission is not a health care provider. If you have a medical emergency, please call 911.

  2. 1. Washington State Department of Health, Health Systems Quality Assurance (HSQA) Division. Who can file a complaint? Anyone who has knowledge of a health care provider’s actions or has knowledge about an incident or event occurring in a facility licensed by the Department of Health may file a complaint. About what?

  3. Apr 20, 2023 · If you get an infection while you’re in the hospital or have problems getting the right medication, you can file a complaint with the Joint Commission . This group certifies many U.S. hospitals' safety and security practices and investigates complaints about patients' rights.

  4. Oct 5, 2018 · The Joint Commission has changed its process for complaint reporting. Effective September 1, a Joint Commission employee will no longer answer the complaint line at TJC’s Office of Quality and Patient Safety. Instead, there will be an automated message.

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  6. The Joint Commission - Responding to Complaints. When a complaint about the quality of care provided by an accredited or certified organization is submitted, The Joint Commission reviews past complaints about the organization, if any, and the organization’s most recent accreditation or certification decision.

  7. Submit your complaint online or send it to The Joint Commission by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.

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