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Customer Experience Experts. We are experts at every step of the customer journey, providing data-driven insights through tactics such as mystery shopping, real-time feedback, market analyses and more.
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Our skilled mystery shoppers meticulously evaluate each touchpoint and document the experience to provide you with a comprehensive and accurate picture. Discover the strengths that set you apart, identify areas for improvement, and make informed decisions that resonate with your target audience.
Existing Mystery Shoppers: Log in to your account and use the chat function to contact us. New Mystery Shoppers: Visit Become a Mystery Shopper to sign up and contact us. The form below does not route to Mystery Shopper Support.
A Closer Look matches mystery shoppers with businesses looking for unbiased feedback. At A Closer Look, mystery shopping is a service used to help a wide range of businesses (not only retailers) become more aware of their own customer service and procedures.
If you’re already a registered shopper with A Customer’s Point of View, it’s time to dive in. Log in to view the latest updates and information. Contact Us Here.
