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Speak with the fraud department and explain that someone has stolen your identity. Request to close or freeze any accounts that may have been tampered with or fraudulently established. Make sure to change your online login credentials, passwords and PINs.
Bank of America customer service information is designed to make your banking experience easy and efficient. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers.
800.688.6086. Mon–Fri 7 a.m.-10 p.m. (local time) Sat–Sun 8 a.m.-8 p.m. (local time) Visit the Bank of America Security Center ». Know what to do when your card is lost or stolen, you see suspicious activity on your statement and more. Visit our Report a Problem page.
Learn the signs of bank fraud to prevent it from happening to you. Find information on what to look for in your account statements and and what to do if you suspect you are a victim of fraud.
Speak with the fraud department and explain that someone has stolen your identity. Request to close or freeze any accounts that may have been tampered with or fraudulently established. Make sure to change your online login credentials, passwords and PINs.
Contact your other financial institutions and creditors to speak with the fraud department and tell them your identity may have been compromised. Consider changing your logins and passwords/ to help better protect your accounts. You may choose to also file a report with your local law enforcement.
What steps can I take to help protect myself against identity theft? What should I do if my identity has been stolen? Review the Bank of America recognizing fraud FAQ and find answers to your most frequently asked questions about how we share information.
If you suspect fraud or an error on your health and benefit account debit card, please contact Customer Care at the number on the back of your card to report the charges as soon as possible. Customer Care will cancel your debit card, issue a new one and send you a Transaction Dispute Form* to complete.
Banking by phone. For account information and service or to open a new deposit account: 800.432.1000. For customers with speech or hearing impairments: TTY: 800.288.4408 or contact us through a relay service.
Oct 28, 2021 · Bank of America today announced the launch of Account Validation, a fraud prevention service for corporate and public sector clients. Prior to initiating an electronic credit or debit payment, a client using Account Validation, can verify the status of an account and authenticate the account owner.
