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  1. KUA will never demand immediate payment over the phone to avoid disconnection. Pay by Phone. Phone: 407-933-9800. Toll Free: 877-582-7700. Amscot Locations. Request an Extension on my Bill. Customer Assistance Programs. Mailing Address for Payment. Average Bill Plan.

  2. Welcome to KUAs Customer Portal! Make a Payment. Quick Pay. Set up a Payment Arrangement.

  3. Lower Your Bill. Take control of your energy bill by implementing simple energy conservation measures in your home or business. Our online and in-person energy assessments can provide you with energy-saving solutions. There are also several financial assistance programs available for customers.

  4. The portal gives you the ability to complete some of the most common functions associated with your account, from viewing and paying bills and reviewing past consumption to setting up high usage alert notifications to help you stay within budget.

  5. Hover over the markers for more detailed information about your KUA bill. Compares energy use and average daily cost for this month’s to last years billing period. Balance from previous month’s billing statement.

  6. KUA | Pay My Bill | Pay In Person. Customer Service Representatives can accept checking and credit card payments over the phone or you can use our automated payment system 24–hours a day. Call 407-933-7777 or Toll Free 877-582-7700.

  7. If you need immediate attention, please call 407-933-7777 24-hours a day. Phone: 407-933-9800 or toll-free at 877-582-7700. Fax: 407-933-1936. Live Chat – temporarily unavailable. Email: customerservice@kua.com.

  8. Provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis. The program is funded by customers who round up their bills, donations, and KUA’s dollar-for-dollar match on all donations.

  9. KUAs new customer portal, my.kua.com, allows our customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard! Make payment arrangements, pay bills and track energy consumption all in one portal!

  10. Jul 21, 2022 · The new portal gives customers the ability to view and pay bills, which was previously done through eBill, along with enhancements such as the ability to start, stop and transfer service, make and view payment arrangements and go paperless.

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