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  1. Miami-Dade County's Water and Sewer Department's Water Wisely program offers residents water conservation programs and tips to become more water efficient and still maintain beautiful yards and landscaping.

  2. Create or log in to your Water and Sewer account in order to process a one time payment with your bank account or credit card. If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made.

  3. Log in or create a miamidade.gov Water and Sewer account. You can then handle many services online, including paying your water bill, viewing water-use history, stop or transfer water service, request a pool credit, enroll in paperless billing and much more.

  4. Log in or create a miamidade.gov Water and Sewer account. You can then handle many services online, including paying your water bill, viewing water-use history, stop or transfer water service, request a pool credit, enroll in paperless billing and much more.

  5. Get information about your Water and Sewer account. Phone: Monday through Friday, 8 a.m. to 7 p.m.: 305-665-7477. Email: wasd_custrelations@miamidade.gov. In person: Monday through Friday, 8 a.m. to 4:30 p.m. Inquiry Form. Emergency: 24-hour call center: 305-274-9272.

  6. If you want to know what types of treatments are used for drinking water provided by the Miami-Dade Water and Sewer Department, contact the department’s lab that serves your area. The Miami-Dade Water and Sewer Department's three regional water plants fluoridate the water during the treatment process.

  7. A miamidade.gov profile allows you to link to your Water and Sewer customer account, as well as subscribe to a variety of news and alert services. Receive weekly news & events, public notices, recycling reminders, grant opportunities, emergency alerts, transit rider alerts and more.

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