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Mar 14, 2024 · Best Post-Purchase Email Templates + 9 Examples You Need to Use Now. You can share a lot with your customer after they've finally made a purchase. Find out post-purchase email must-haves, and check out some examples of each.
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What emails should I include in my post-purchase automation series?
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How to write a 'thank you for your purchase' email?
- Simple gratitude. Sometimes a simple thank you is all you need when acknowledging your customer’s purchase. Use a transparent subject line and show customer appreciation within the body of the text.
- Thank you and order confirmation. While thank you emails are one way of showing appreciation, they’re also an easy way to acknowledge that your business has received a customer’s order.
- Building relationships. Earning repeat purchases from the same customers can help build your brand’s stability in the market. When you send a thank you note, consider a template type that focuses on building brand loyalty with your customers.
- The personal touch. Even with a short thank you note, a personal message is better than one that’s generic in copy. This template is effective because it includes the customer’s name in the subject line and the body.
Mar 1, 2024 · The "shopping high" offers brands a golden chance to cultivate customer loyalty. Here's how to seize the post-purchase moment with a perfectly-crafted email.
- Why Send Post-Purchase emails?
- Post-Purchase Email Subject Lines
- 10 Post-Purchase Email Templates
Post-purchase emails have the highest open and click-through rates of any email marketing campaign. In fact, according to the data by Klaviyo, post-purchase emails see a 217% higher open rate, over 500% higher click rate, and 90% higher revenue per recipient than your average email campaign. Researchfrom Medallia (a customer experience firm) publis...
A token of thanks for your [Brand] purchaseYour order confirmationA big thanks for your purchase todayThanks for having great taste!Post-purchase emails may serve various purposes depending on what’s most important to your business – whether it’s to make customers feel special, remind them to replenish a product, cross-sell similar products or collect feedback – when done right, post-purchase emails are incredibly powerful. From order confirmation emails, to onboarding emails, ...
- Learn the transactional email basics. Transactional emails such as shipping, order, and delivery confirmations are highly informative emails you send after a customer takes a particular action—like placing an order.
- Go above and beyond with your order confirmation emails. Order confirmation emails do more than just confirm product details; they’re an extension of your brand and they’re often the first post-purchase emails your customers receive from you.
- Spice up your shipping confirmation emails. Shipping confirmations and other transactional emails traditionally don’t get a lot of attention from marketing teams.
- Communicate shipping delays to your customers. If the past year has taught us anything, it’s that supply chains can be impacted at any time—and often at great surprise and concern to everyone involved.
Jun 20, 2024 · 7 Post-purchase email examples you’ll love. Order confirmation emails. First off are the order confirmation emails. The purpose of these emails is to give customers key information about what they purchased, so they can check if there are any inaccuracies in their order.
Jun 15, 2024 · 9 post-purchase email examples. Order confirmation emails. Shipping confirmation. How-to information emails. Reminder emails. Survey emails. Customer information emails. Surprise and delight emails.
