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Sep 20, 2023 · Here are some key numbers for your 2024 social media marketing strategy that speak directly to which networks your brand should approach and what types of content to publish: According to The Sprout Social Index™, 53% of consumers say their social media usage has been higher over the last two years than the previous two.
Oct 26, 2023 · A great social media marketing strategy. Venturing into social media marketing without a strategy is like wandering into the unknown without a destination in mind — never mind a map to help you get there. If you don't know the basics: your goals, target audience, the kind of content that will resonate with them, you’ll be directionless.
Mar 11, 2024 · Make catchy quote pictures from customer thoughts, share email insights on X or LinkedIn, and whip up quick videos from podcasts — people love that kind of stuff. 6. Make a plan for customer service. When putting together your social media strategy, consider how you’ll use your channels for customer service.
Mar 13, 2024 · Step 7. Create a social media content calendar. Step 8. Create compelling content. Step 9. Track performance and make adjustments. Bonus: Get a free social media strategy template to quickly and easily plan your own strategy. Also use it to track results and present the plan to your boss, teammates, and clients.
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Mar 10, 2024 · 10. Make a plan for customer service. Customers use social media to engage with brands—and a lot of the time, that involves asking questions and seeking out customer support. It has made social media the go-to place for customer service requests. Channels like Facebook and X are ideal for tackling customer questions.
