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  1. Check your email. If you have an ongoing issue with your transfer, or Wise account, our support team might have sent you an email about this to your registered email address. Our emails typically give you an option to fix problems yourself — so double check your inbox if we’ve sent you anything.

  2. Contact us. Find all the answers to your Wise questions and get help from our support team.

  3. Jan 14, 2023 · 12K views 1 year ago UNITED STATES. How to Contact Wise Customer Support. If you're having trouble contacting Wise customer support, this video is for you! In this video, we'll show you how...

  4. /login/?redirectUrl=/help/contact

  5. Wise Platform is a service that allows you to send and receive money across borders with low fees and fast speed. If you have any questions or issues, you can contact us by phone, email, chat, or social media. We're here to help you with your Wise account, transfers, and more.

  6. Phone: 0800 023 4 567 (free), 0300 123 9 123, weekdays from 8:00am–5:00pm (GMT) If you’re not in the UK, call +44 20 7964 0500. You have 6 months to make a complaint after we send you a final response. If we can't provide you a final response in 14 calendar days, we’ll extend the deadline to 35 calendar days from the day you complained.

  7. Setting up your account and getting verified.

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