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  1. For the best ways to contact us about specific issues, please select a topic. Bank of America customer service information is designed to make your banking experience easy and efficient. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers.

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  3. Check costs can vary depending on the style of check you choose. Also, Preferred Rewards clients and certain account types qualify for free standard check styles and discounts on non-standard styles. To view check costs and explore a full catalog of checks and related products, log in to Online Banking to order checks or deposit tickets.

  4. What measures does Bank of America take to keep Online Banking secure? Online Banking uses industry-standard protocols that leverage encryption for transferring data. Encryption creates a secure environment for the information being transferred between your browser and Bank of America. These security protocols protect data in 3 key ways:

  5. Instead you can view download or print your statements in Mobile or Online Banking anytime. [1] Go paperless now. Information for: ZIP code*. Schedule an appointment. Find answers to frequently asked questions on bank account statements from Bank of America, including how to order a statement, find it online, or go paperless.

  6. 800.688.6086. Mon–Fri 8 a.m.-11 p.m. ET. Sat–Sun 8 a.m.-8 p.m. ET. We accept calls made through relay services (dial 711). Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone.

  7. March 13, 2024. Description. How to locate and troubleshoot a transaction reason code in your Business Advantage 360 online banking Merchant Services account. What's in this article? The Reason Code field contains additional data regarding the decision response of the transaction.

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