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  1. For gas leak and gas emergencies, call us immediately at 1-800-892-2345. For power outage and emergencies, call us immediately at 1-800-867-5222.. We are here 24 hours a day, every day of the year.

  2. As always, we’ll continue to respond to gas emergencies 24 hours a day. If you have an emergency, please call 911 or our Customer Service number at 1-718-643-4050 . Learn more here. Home Contact Us Frequently Asked Questions.

  3. If you would like to report a problem with a street light please call our Customer Service Contact Center at: 1-800-322-3223 Monday - Friday, 7:00 am - 7:00 pm

  4. www.nationalgridus.com › Our-Company › Customer-ClaimsCustomer Claims | National Grid

    The Claims Department can be reached by email at ClaimsDept@nationalgrid.com or by calling 315-428-6536. Frequently Asked Questions. What is the claim process? You can submit a claim online or by email or mail. We recommend submitting online as it is the fastest and easiest way.

  5. Report Energy Theft. Monday-Friday, 7:00am-7:00pm. 1-800-322-3223. View Directory. Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here. Check FAQs. View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.

  6. By Telephone. Power Outages and Emergencies. Phone:1-800-465-1212. Customer Service. Phone: 1-800-322-3223. Hearing/Speech-Impaired Customers: 711. Non-English-Speaking Customers: 1-800-322-3223. Business Hours: Monday - Friday, 7:00 a.m. to 5:00 p.m. Credit and Collections Issues.

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