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  1. CPI programs equip staff with crisis intervention and de-escalation skills that reduce challenging behavior and help prevent future incidents. Over 17 million individuals are trained in CPI's de-escalation techniques and are making measurable impacts on the safety of their workplaces.

  2. Jul 7, 2023 · CPI’s 4-step implementation process can help your school or district provide de-escalation training to all staff regardless or their role or risk level. See how you can get started today.

    • Online Certification Details
    • Crisis Prevention Certification That Aligns with
    • Online Training Includes
    • Available Add-ons After Purchase
    Verbal De-escalation Techniques
    Non-violent And Non-confrontational Techniques
    Understanding Precursors To Crisis
    Motivating Persons In Crisis
    Joint Commission
    OSHA General Duty / Workplace Violence Prevention Clause
    Commission on Accreditation of Rehabilitation Facilities (CARF)
    Centers for Medicare/Medicaid (CMS)
    Crisis Prevention Intervention Certification
    Downloadable Certificate Upon Course Completion
    Downloadable Handbook
    NEW Escape & Evasion Physical Intervention Skills Certification
    Second Year Re-Certification Discount(After Purchase)
    • (366)
    • Be Empathic and Nonjudgmental. Do not judge or be dismissive of the feelings of the person in distress. Remember that the person’s feelings are real, whether or not you think those feelings are justified.
    • Respect Personal Space. Be aware of your position, posture, and proximity when interacting with a person in distress. Allowing personal space shows respect, keeps you safer, and tends to decrease a person’s anxiety.
    • Use Nonthreatening Nonverbals. The more a person is in distress, the less they hear your words—and the more they react to your nonverbal communication. Be mindful of your gestures, facial expressions, movements, and tone of voice.
    • Keep Your Emotional Brain in Check. Remain calm, rational, and professional. While you can’t control the person’s behavior, how you respond to their behavior will have a direct effect on whether the situation escalates or defuses.
  3. Oct 2, 2023 · Today we’ll explore three reasons why your school or district should adopt a trauma-informed approach to de-escalation because it can help staff: Remain in the moment and not take words or actions personally; Keep from re-traumatizing students; Decrease the likelihood of a crisis escalating or even happening in the first place

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