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Returns and exchanges are free when you use a prepaid return shipping label/QR Code (online purchases only), or when you return in store. To return or exchange, items must be returned within 30 days from delivery date.
- Customer Service & FAQs
How do I return or exchange an item I bought online? What's...
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- Return Policy FAQ
If you return merchandise purchased with Reward Points, the...
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Returns and exchanges are free when you use a prepaid return shipping label/QR Code (online purchases only), or when you return in store. To return or exchange, items must be returned within 30 days from delivery date. Full details of all our return policies can be found on our Return Policy FAQ page.
How do I return or exchange an item I bought online? What's the status of my order? Can I track the shipment of my order? Can I change or cancel my order?
Return merchandise using our easy mail return process, and order your new merchandise at the same time by calling 1-800-427-7895 anytime. The exchanged item will be shipped at no charge for standard shipping and handling.
- How Many Return Days Do I get?
- What Happens After 30 days?
- Do Any Clothing Items Have A Longer Return window?
- Can I Return Items I’ve Worn Once Or twice?
- What If The Dog Ate My receipt?
- Can I Make An In-Store Return on An Online purchase?
- Who Pays The Shipping Fee on An Online Return?
- What’s The Policy at A Banana Republic Factory Store?
- How Do I Return A Gift Without A receipt?
- Can I Return BR Stuff to An Old Navy Or Gap Store?
30 days. The Banana Republic return policy gives shoppers 30 days to try stuff on at-home and figure out of it’s right for them. Unfortunately, this policy recently changed from 45 days to 30.
You’re NOTout-of-luck. Even if they cannot find your order via your phone number or credit card, most stores will STILLgive you store credit for the lowest selling price of the item in past 60 days. If the item was bought recently, and still in stock, they’ll more than likely give you the price that you originally paid.
No. Everything they sell, including clearance items, comes with a 30 day return policy. See Also: Here’s Exactly How the Gap Return Policy Works
Maybe. If you wear something and notice a defect like a small hole, or stitching that’s coming loose, Banana Republic will almost certainly take the item back for a refund or exchange. But if you wear the item out to work or dinner and simply decide you don’t like it, your mileage will vary depending on the manager you encounter.
Take him to the vet and try and get Fido to throw it up cuz you’re gonna need it. But seriously, they MAYbe able to look up the receipt with the credit card you used for the purchase, but not always. Also, depending on the manager, they may be able to issue you store credit for the last sale price of the item.
Yes, absolutely. Just bring back your items with original tags still on them to ANY Banana Republic store (not a Banana Republic Factory store). You can use either your online invoice ORpacking slip as proof of purchase and get your refund or exchange. See Also: Old Navy Return Policy: Time to Break It All Down
They do. When you use the Returns Portalat Banana Republic, they will happily pay the return shipping fees on all refunds and exchanges. For a straight refund, they’ll reimburse your original form of payment as soon as they receive the item(s). For an exchange, they ask that you contact them firstto make sure they send you the correct replacement i...
The return policy is IDENTICALat a Banana Republic Factory store. You have 30 daysto return in-store or online via the prepaid return shipping label. But keep in mind that you CANNOTreturn something bought from a BR Factory store to a regular location. Factory clothing MUSTbe returned to a Banana Republic Factory Store.
If you do NOThave a gift receipt, you will receive a gift card for the last sale amount of the item you’re returning. If you want a cash refund, you’ll need to come up with the receipt or ask the gift giver if they still have it.
No. You’ll need to head to a Banana Republic location to make your return as Old Navy and Gap have completely different inventories.
Nov 9, 2023 · Yes, you can return online purchases at a Banana Republic store. The company offers a convenient return policy for its customers. If you are not satisfied with your online purchase, you have the option to return it to any Banana Republic retail store within 45 days of the shipment date.
If you return merchandise purchased with Reward Points, the dollar value of the reward(s) allocated to item(s) returned will be converted to Reward Points and credited to your Gap, Banana Republic, Old Navy, or Athleta account within the next 2 billing cycles.
