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  1. Second in Command: The Misunderstood Role of the Chief Operating Officer. New research sheds light on this most mysterious of executives, at once so critical and so situational. by. Nate Bennett....

    • Help The CEO Clarify Their Own Role
    • Be A Model of Effective Delegation
    • Report Back Regularly
    • Assert Your Viewpoint, But Champion The Decision
    • Be Loyal
    • A Leadership Incubator

    The first key to a 2IC’s success is to ensure that the roles and responsibilities of the CEO and the 2IC are clearly defined at the outset. This will reduce the tendency for the CEO to meddle in the 2IC’s kitchen. Quite often, whether deliberately or by statistical likelihood, 2IC’s tend to have a substantially different combination of strengths th...

    Most CEO’s aren’t particularly good delegators, especially if they are the company founder. CEO’s who have been in the role through many years of growth likely started out managing everything from defining the strategy to ordering paper for the photocopier. It can be incredibly difficult for them to let go of responsibilities and to continuously re...

    Taking work off the CEO’s plate only works if the 2IC regularly reports back to the CEO on how things are going. Failing to do so invites—even compels—the CEO to poke around in the 2IC’s kitchen looking for closure. Failing to report back on an assignment is like telling someone part of a story without sharing the ending. It creates a psychological...

    Any CEO worth their salt doesn’t want their 2IC to be a “yes man.” In many cases, the very reason the 2IC role exists is to provide a different perspective that won’t get drowned out by the psychological volume of the CEO’s opinion. Doing so effectively requires a high degree of emotional intelligence and maturity. Business psychologist Tomas Chamo...

    When I was a consultant at Deloitte I reported to a fairly strong-headed, charismatic partner. Another, somewhat quirky partner seconded me do some work for him which I didn’t particularly enjoy. I mentioned this to the partner that I reported to, hoping he would commiserate with my having to work with this quirky guy. He stopped me in my tracks wh...

    It takes a rare breed to be a great 2IC. Some might say it’s a thankless job. 2IC’s must check their ego at the door to show the rest of the organization what it takes to be a great follower. Whether 2IC’s aspire to eventually move into the top job or not, there is no question that being a great 2IC provides a fantastic training ground for it. ____...

  2. Every No. 1 leader needs a No. 2 behind them. Although leaders internally know that they should lead with others, it can seem like a frustrating and undesirable task. It often seems so much...

  3. Jan 19, 2022 · Truly being second-in-command involves serving as the Commander’s trusted advisor, acting as a liaison to higher and adjacent units, earning the respect of the platoon leaders so that the...

  4. The purpose of this article is to discuss the challenges of what I will contend is the most challenging dimension of the role: serving as second-in-command. To be clear, serving as...

  5. May 4, 2024 · The second-in-command role is important for any project team and leadership structure to work efficiently. However, the number one supervisor will not always be present in times of need. This emphasizes the role's importance.

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  7. The Second in Command Summary What COO Do You Need? Now that you know what a COO can do, you must determine what you need your COO to do. For a company to thrive, Herold says that leaders must only focus on the tasks that they’re best at.

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