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Apr 14, 2022 · Where can I find my account number? I have never had a welcome pack or any paper, electronic bills, only a text that my virgin kit - 4988848.
- How to manage my account | Virgin Media Help
There are lots of places where you can find your account...
- Understand your mobile bill | Billing Explained | Virgin ...
You can find your bill date by logging in to Your Account...
- How to manage my account | Virgin Media Help
Dec 20, 2023 · We're sorry to hear you're also having an issue with viewing your account number. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security.
There are lots of places where you can find your account number and area reference number, including at the top of your bill, in your eBill email notification or in your welcome email. You can find out more about these below. Remember, your account number is a 8 to 9 digit number, and your area reference number is a 2-digit number.
- Overview
- Dialing Balance Codes
- Using the Website
- Using the Mobile App
Do you want to make sure you're not going to go over your data this month? As a Virgin Mobile customer, you can check your account balance at any time to verify the number of prepaid funds you have remaining on your phone plan. Whether you want to check your balance on the go, or from your computer at home, Virgin Mobile has you covered. Read on to...
Dial the balance code for your region.
Depending on your region, you may have a special number you can dial in the Phone app that will automatically display your available balance. Some regions will require you to text a word to a specific number to receive the balance instead. Dial the code that's appropriate for your region to get the balance:
Text the word "Balance" to 78900
Text the word "Balance" to 78900
You can use any desktop web browser to do this.
Tap a bill to view.
You'll see a drop-box under the header "View bills" that you can use to select a bill to view.
Navigate to the Your credits tab.
You'll see here if you have any extra credits or not on your account.
Review your usage and any remaining balance that you have.
Open Virgin Plus My Account.
This app says "Virgin Plus" on a red and black background.
If you don't have the mobile app, you can download it for free from the Google Play Store and App Store.
Sign in with your Virgin account if you aren't already.
It's a tab at the bottom of your screen with a pie chart icon.
Review your usage and any remaining balance that you have.
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You can find your bill date by logging in to Your Account and viewing My bill. You’ll see the bill date alongside the Total amount. How is my first bill calculated? You'll get your first bill a few days after your Pay Monthly service starts. In your first bill, you’ll find your first monthly charge, along with any upfront costs and payments.
Your Account is your own personal online area where you can manage everything about your Virgin mobile account. Take a look.
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The definite way to find your Virgin Mobile account number is to: #1 Call 1-888-322-1122. #2 Enter your phone number when prompted, ex: 555 555 5555. #3 Choose Option ‘5’ Anything else. #4 Option ‘2’ To change your number or get a new number.