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1. helpjuice.com › blog › best-knowledge-base-softwareThe 14 Best Knowledge Base Software (2024 Comparison) - Helpjuice

   helpjuice.com › blog › best-knowledge-base-software

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   May 8, 2024 · To simplify your search, we've handpicked 14 of the best knowledge base software for 2024 . These tools, including our own platform — Helpjuice — not only excel in supporting your knowledge management initiatives but also pack a punch when it comes to features, ease of use, and adaptability. Helpjuice. Zendesk.

2. www.zendesk.com › knowledge-base-softwareThe 14 best knowledge base software for 2024 - Zendesk

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   • Zendesk. Zendesk offers knowledge management software that is simple to customize and use - as either an internal knowledge base, an IT knowledge base, a support agent-only knowledge base, or a customer-facing FAQ tool.
   • Wix Answers. Before Wix Answers, there was (and still is) a product named Wix which was designed to enable small businesses without technical resources to build a website.
   • Intellum Platform. If you’re looking for knowledge management software and need to educate at least 10,000 employees, partners, or customers, Intellum Platform is worth consideration.
   • Bloomfire. Bloomfire centralizes company knowledge in a single, searchable platform, helping support agents consistently deliver high-quality, contextually relevant service.

3. People also ask

   What is the best knowledge base software for 2024?

   • To simplify your search, we've handpicked 14 of the best knowledge base software for 2024 . These tools, including our own platform — Helpjuice — not only excel in supporting your knowledge management initiatives but also pack a punch when it comes to features, ease of use, and adaptability. 1. Helpjuice

   The 14 Best Knowledge Base Software (2024 Comparison) - Helpjuice

   helpjuice.com/blog/best-knowledge-base-software

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   What makes a good knowledge base software?

   • The best knowledge base software has safeguards in place to protect sensitive data. With up-to-date software compliance certifications, businesses demonstrate that they abide by industry restrictions and regulations to keep data secure. Zendesk gives businesses user authentication options, data encryption, device management, and more.

   The 14 best knowledge base software for 2024 - Zendesk

   www.zendesk.com/service/help-center/knowledge-base-software/

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   What is the best knowledge base for your company?

   • The best knowledge base for your company is going to be a knowledge base that helps you achieve your performance goals. Generally, speaking knowledge base software helps you organize your company’s knowledge and resources into one location. But, there are many different types of knowledge bases.

   12 Best Knowledge Base Software for 2024 (With Pricing)

   blog.screensteps.com/best-knowledge-base-software

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   What should knowledge base software include?

   • A basic function of knowledge base software is to make it easy for customer, IT, and HR support teams to create, manage, and share content with their customers or employees. Here are a few essential features that knowledge base software should include. AI can play an important role in helping you create and manage your knowledge base.

   The 14 best knowledge base software for 2024 - Zendesk

   www.zendesk.com/service/help-center/knowledge-base-software/

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4. www.helpscout.com › blog › knowledge-base-softwareThe 12 Best Knowledge Base Software (2024) - Help Scout

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   • Help Scout. Best combined help desk and knowledge base software. Help Scout is a complete customer service platform, and one part of the platform is our knowledge base software, Docs.
   • Guru. Best internal knowledge base software. Guru is an internal wiki and knowledge management solution that allows you to store all of your company information in one place.
   • Document360. Best free knowledge base software. If you’re looking for stand-alone knowledge base software, Document360 could be a good option. It has a user-friendly interface, the ability to compose using a markdown or WYSIWYG editor, search capabilities, and the ability to create both internal and external knowledge bases using the tool.
   • Obsidian. Best personal knowledge base software. Obsidian is a knowledge base solution that is great for personal use. While most options on this list are cloud based, Obsidian’s Personal plan stores all of your data locally on your device.

5. clickup.com › blog › best-knowledge-base-softwareWe Tested the 10 Best Knowledge Base Software in 2024 - ClickUp

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   • ClickUp. Well, you’d be surprised if we didn’t rank ourselves as the #1 knowledge base software, right? ClickUp is an all-in-one productivity platform with all the essentials an in-house or a remote team needs to store, visualize, and organize their work.
   • Document360. Document360 is a powerful knowledge base software suitable for startups, growing teams, and enterprise businesses. While simple and intuitive to get started with, Document360 offers a broad range of features to allow you to create a knowledge base with simple steps.
   • Helpjuice. Helpjuice is a free knowledge management software used by thousands of companies to create and organize support articles. It supports multilingual business needs and comes with a variety of reporting and analytics options.
   • ProProfs Knowledge Base. One of the best knowledge base software you can get your hands on right now is ProProfs Knowledge Base. Other than the fact that it’s free, it’s also quite stacked in the functionality department.

6. Videos

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     The 12 Best Knowledge Base Software Platforms in 2023

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     The 15 Best Knowledge Base Software & Tools in 2024

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7. slite.com › learn › knowledge-base-softwaresThe Top 15 Knowledge Base Software | 2024 - Slite

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   • Slite: The best internal knowledge management software for teams. If you’re considering a new internal knowledge base software that supports all of your working knowledge (projects, updates, discussions, meetings), including the integration of knowledge based systems, you should give Slite a try.
   • Zendesk: ​​The old faithful customer service tool​​​ ZenDesk is one of the oldest knowledge base solutions out there, and it's still around for a good reason.
   • HelpJuice. HelpJuice is a comprehensive, cloud-based knowledge management software that's incredibly useful for both internal and external solutions. Its formatting and design is clear and modern, it has a wide range of detailed, powerful tools and it has a high level of customization across the board.
   • Confluence: A solutions for teams who love Atlassian products. You might already be familiar with the name Atlassian as they're the company behind a wide variety of software on the market today such as Jira.

8. blog.screensteps.com › best-knowledge-base-software12 Best Knowledge Base Software for 2024 (With Pricing)

   blog.screensteps.com › best-knowledge-base-software

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   Jan 22, 2022 · In This Article... 12 best knowledge base software for 2024. What is knowledge base software? How to pick the top knowledge base software. As a business, you have loads of knowledge. The problem is how to capture and keep track of all that knowledge. There are many options when it comes to managing your company's knowledge.

9. www.copilot.com › blog › best-knowledge-base-software7 best knowledge base software platforms for 2024 - Copilot

   www.copilot.com › blog › best-knowledge-base-software

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   Dec 12, 2023 · In this article, we're going to go over seven of the best knowledge base software solutions of 2023 — perfect for creating FAQ pages, streamlining project management, and offering self-help resources to your customers and employees.