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An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice". They asked for my bank details, IBAN, and address. How can I be absolutely certain this is real?
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Highly recommend you go to the DOT's website and file a complaint about Lufthansa online. You may actually get a response this way. Good luck. 4. Reply. Award. PublicPalpitation618. • 1 yr. ago. Amount of complains is sky high, hence the time for response is quite lengthy.
When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for customers with hearing impairments: First dial 711 and then +1 (516) 738-4422 for relaying to the TRS (within the US only). your first and last name. your daytime telephone number.
May 21, 2024 · Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities. Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in ...
Feb 14, 2015 · What is Lufthansa’s customer service number in Germany? Lufthansa’s general customer service number in Germany is +49-69-86-799-799. What is the phone number for Lufthansa special services? If you require special assistance, call (800) 645-3880 or (712) 645-3880.
When traveling with Lufthansa, it is important to know how to access their customer service and support. Lufthansa provides assistance in various areas, including flight information, reservations, lost or damaged luggage, customer relations, and their frequent flyer program. Additionally, Lufthansa offers a mobile app that passengers can ...
