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There are two ways. Go to the Illinois Link Card Website OR. Call the Illinois Link Help Line. 1-800-678-LINK (5465) 1-877-765-3459 (TTY)
By Phone. Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
Only use the number on the back of your Link card 1-800-678-LINK (5465), Illinois Link Card Website (ebtEDGE.com) or the ebtEDGE app to access your Link account. Use the Illinois Link Card Website (ebtEDGE.com) or the mobile app ebtEDGE to protect your card. Find ebtEDGE in your app store. Freeze and Unfreeze your card. Change your PIN frequently.
Electronic Benefits Transfer for SNAP, WIC, and Cash Payments. What is EBT? EBT is used in all states to issue food stamp benefits to recipients. Many states also issue cash benefits such as TANF using EBT. Recipients are issued an "EBT Card" similar to a bank ATM or debit card to receive and use their food stamp and/or cash benefits.
You must have a User ID and password to log into your account. After you have created your account, you can change your password at any time. RESET PASSWORD
Electronic Benefits Transfer for SNAP, WIC, and Cash Payments. What is EBT? EBT is used in all states to issue food stamp benefits to recipients. Many states also issue cash benefits such as TANF using EBT. Recipients are issued an "EBT Card" similar to a bank ATM or debit card to receive and use their food stamp and/or cash benefits.
Go to the Illinois Link Card Website. Call the Illinois Link Help Line 1-800-678-LINK (5465) or 1-877-765-3459 (TTY) Get your balance at a store that accepts the Link card. Some stores will give you the balance at their service desk without making a purchase. Do a balance inquiry at an ATM (for cash account balance only).
