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Our mission is to provide customers with a reliable supply of safe drinking water and great customer service at an affordable price. We do this while embracing principles of environmental stewardship, openness, equity, and accountability.
Customer Service. Account Services. The Cleveland Water Web Portal is the secure and easy way to access all of your account information anytime, anywhere. With the Web Portal you can: View your account information. View and pay your bill online. Set up automatic payments. Monitor your water use. Sign for paperless billing.
DPU is committed to providing our customers with reliable and affordable utility services and excellent customer service. DPU is comprised of three major Divisions: Cleveland Public Power, Cleveland Water, and Water Pollution Control.
Cleveland Water. 216-664-3130. Website. A Message from Cleveland Water. Thank you for using Cleveland Water’s online EZ-Pay system. This service allows you to make a one-time payment by credit or debit card, or a bank account.
Redirecting to https://www.clevelandohio.gov/city-hall/departments/public-utilities.
Customer Service. Water Rates. Discount Programs. Cleveland Water offers two discount programs to assist income-eligible customers with the cost of their water bill. Homestead Program. The Homestead Discount Program offers a lower fixed charge and consumption rate.
Cleveland Water has emergency teams on call 24 hours a day, 7 days a week and can be reached at 216-664-3060. 2. If I have questions about water quality, who do I contact? Visit Cleveland Water’s website at Cleveland Water Department's website to view the Water Quality Report, or call the Water Quality line at 216-664-2639. 3.
