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Customer Support & Resources. Search Napoleon support for product brochures, videos, warranty information and to register your grill.
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Please contact Customer Solutions at 1-866-820-8686 or complete the form below. A member of our Customer Solutions team will contact you as soon as possible.
For assistance please call: 1-866-820-8686. Hours of Operation: Monday - Friday: 8:30am - 5:00pm ET - For Fireplace & HVAC support. 8:30am - 8:00pm ET - For Grills support.
May 14, 2021 · We purchased the Napoleon PRO 665 built-in grill and love it. Our customer experience was great. When I needed some tech assistance, they were very helpful and Canadian friendly and got on their FaceTime app with me and checked things out and gave "hands-on" help.
Please see the list below of Napoleon Service Centers.
For immediate assistance please call: 1-866-820-8686. Hours of Operation: Monday - Friday: 8:30am - 5:00pm ET - For Fireplace & HVAC support. 8:30am - 8:00pm ET - For Grills support.
Contact Us. We're here to help! For servicing, installation and parts please contact an authorized Napoleon Dealer. If you need to ask us a question about your Napoleon product, please complete the form and a Napoleon customer service representative will get back to you shortly. Find a Dealer.
Customer Service Line Hours Mon-Fri: 8:30 am - 5 pm PST Sat-Sun: Closed. Track My Order
76.3K followers. 954 following. Napoleon Grills. napoleonproducts. 🔥 Show us #WhatsYourFreestyle. 📸 #NapoleonMoments. 🍔 #NapoleonEats. 24 Napoleon Road, Barrie, Ontario L4M 0G8.
