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Lowering the monthly cost of phone or internet service. The Lifeline Support Center’s mailing address has changed to PO Box 1000 Horseheads, NY 14845. Any mail sent to the old mailing address will be forwarded for a period of time. Please refer to the Lifeline Announcements page for more details.
Based on Your Income. You can get Lifeline if your income is 135% or less than the Federal Poverty Guidelines (see the table below). The guideline is based on your household size and state. The table below reflects 135% of the 2024 Federal Poverty Guidelines. You may have to show proof of income, like a tax return or three consecutive pays ...
If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. If we ask you for official documents, you will be able to upload the documents right away or save it and come back later. See the full list of accepted documents.
Hours: 7 days a week, from 9:00 a.m. to 9:00 p.m. ET. Email: LifelineSupport@usac.org. Call: (800) 234-9473 ( press 1 for English; press 2 for Spanish) The support center can support questions about: The status of an application. Documents needed to show qualification. Lifeline companies in the area. Assistance with renewing the benefit.
On May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program.
The Lifeline National Eligibility Verifier is a centralized system that determines whether subscribers are eligible for Lifeline. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. During the National Verifier soft launch period, service providers will receive access to the National Verifier pre ...
Jan 28, 2021 · The Federal Communications Commission's (FCC) Lifeline program discounts phone and internet service for eligible low-income consumers. As of June 2020, FCC required consumers nationwide to use the Lifeline National Verifier (Verifier), a centralized process and data system, to check their eligibility for Lifeline.
