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      • Yes. If your loan was transferred, Rushmore will forward any payments received for up to sixty (60) days after the effective date of the transfer to your new servicer.
      www.rushmorelm.com › ufaqs › loan-transferred-rushmore-send-payment-will-payment-forwarded-new-servicer
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  2. If my loan was transferred from Rushmore and I send my payment to you, will my payment be forwarded to my new servicer? Yes. If your loan was transferred, Rushmore will forward any payments received for up to sixty (60) days after the effective date of the transfer to your new servicer.

  3. We will send you your first statement within 30 days of your transfer date. Please contact us if you have not received a statement by then. Want it sooner? Once your loan is fully onboarded, sign in to your online account to view your statement as soon as it’s available.

  4. Notification of Account Transfer. You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.

  5. Quick Links. When can I remove PMI from my loan? Why did my payment change? Where can I find my monthly statement? How do I setup paperless statements? How do I setup AutoPay? What financial hardship options are available?

  6. Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers.

  7. Nov 7, 2023 · Important Message as of November 7, 2023. All loans serviced by Rushmore Loan Management Services have transferred to new servicers. See your notice of servicing transfer for information about your new servicer. Year-end tax documents for the 2023 tax year will be mailed by January 31, 2024.

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