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- ST. LOUIS– St. Louis officials are in the process of merging the city’s police, fire, and EMS emergency operations into one call center. It is part of a plan that officials hope will reduce hold time for 911 calls and address a dispatcher shortage.
Oct 6, 2021 · Public Safety Director Dan Isom details the steps to merge operations on “St. Louis on the Air.” St. Louis is overhauling its 911 system to fix long hold times | STLPR Long wait times for 911 calls in St. Louis have led to plans to merge the city’s three 911 dispatch centers into one.
Wait times for 911 calls in St. Louis far exceed national standards. Interim Public Safety Director Dan Isom explains the complicated process of merging thre...
- 19 min
- St. Louis Public Radio
Oct 23, 2023 · ST. LOUIS — St. Louis residents have heard a lot over the past several months about issues in the city’s 911 dispatch system. Part of the problem is hiring enough dispatchers. Mayor...
Oct 8, 2021 · 2 days ago. ST. LOUIS– St. Louis officials are in the process of merging the city’s police, fire, and EMS emergency operations into one call center. It is part of a plan that officials hope...
Dec 8, 2023 · And it’s starting to show in hold times. Last month, call-takers picked up 80% of emergency calls within 10 seconds or less, with occasional days where that figure crested 90%, the national ...
Apr 15, 2024 · Dana Rieck. Apr 15, 2024. ST. LOUIS — Answer times at the city’s 911 system showed continued improvement last month after years of scrutiny for frequently putting callers on hold during...
Dec 10, 2021 · Dec 10, 2021. ST. LOUIS — St. Louis officials have run into delays with a plan to combine the city’s three separate 911 dispatch centers for police, firefighters and EMS. Meanwhile,...
