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Access and manage your garbage and green bin service online or in the VanCollect app: Report damaged or missing bins; Order additional bins or change bin size; Request removal of bins; Request new service or cancel service; Manage your existing bins Start or end service
Bins. Set your bins out by 7am on your scheduled collection day. Find your schedule and set up reminders on the VanCollect app. Too many items to fit in your bins? Use your green bin and recycling program to reduce waste going into the garbage bin. Drop off extra items at the Zero Waste Centre, transfer station, or landfill (fees apply)
Get your collection schedule. Find your waste collection schedule and download the VanCollect app to sign up for reminders. Issues and requests about your service: Report a missed collection. Ordering garbage bins. Ordering green bins.
Empty contents of diapers and pet waste bags into the toilet. Double-bag diapers and personal hygiene products. Sprinkle baking soda on your garbage. Prevent pests and odours in your green bin. Find out what can go into your garbage bin and what cannot. To ensure that your garbage is collected, keep out banned items and make sure your lid closes.
Report a missed collection, and get common reasons for missed collections and tips to help us collect your garbage and green bin. Find your waste collection schedule. Collection schedules show when garbage, recycling, food scraps, and yard waste is collected by the City.
Manage my existing bins. Report damaged or missing bins, order additional bins, change bin size, or remove bins. If you don't have collection services yet or need to cancel your existing service, submit your request to start or cancel service.
Not everything can go into your collection bins. Find out how to dispose of items at one of our facilities.
