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  1. Customer Service Hours. Monday-Friday, 9 am - 7 pm Central Time. Saturday-Sunday, 10 am - 6 pm Central Time. Holiday hours may vary. Or visit us at a store! Use our Store Finder Feature to find your nearest location.

  2. You can email support@booksamillion.com, or you can contact us via phone or chat between the hours listed below: Phone hours: 1-800-201-3550. Monday-Friday from 9 AM to 5 PM CST. Saturday-Sunday closed. Chat line hours: Monday-Friday, 9 AM to 7 PM CST. Saturday from 10 AM to 6 PM CST.

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  4. Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history here: Go To My Account. Customer Service Hours Monday-Friday, 9 am - 7 pm Central Time Saturday-Sunday, 10 am - 6 pm ...

  5. Contacting us or your local store. Where is the nearest store? How do I Contact Customer Service for Books-A-Million?

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