Search results
Discover more placesNear Columbus, OH
Related businesses
People also ask
Is LensCrafters a good company?
How is LensCrafters rated?
Does LensCrafters sell contact lenses?
How many LensCrafters stores are there?
5 days ago · Read 629 reviews and ratings from Lenscrafters customers who share their experiences with the eyewear retailer. Find out about the company's history, services, insurance, designer brands and more.
- (634)
Read what customers say about LensCrafters, an eye care center that offers glasses, contacts, and exams. See mixed reviews, complaints, and praises from different locations and dates.
- (560)
Do you agree with LensCrafters's 4-star rating? Check out what 567 people have written so far, and share your own experience. | Read 41-60 Reviews out of 559.
- (560)
1 day ago · LensCrafters Review: Top Consumer Reviews reviews and ranks the best Contact Lens Stores available today. UPDATED MAY 2024
- With nearly 45 million people in the US alone who wear contacts, the reasons are just as numerous! Some prefer the way they look, while others find...
- There are three basic types of lenses: hard, gas permeable, and soft. In the past, more rigid contacts were needed to correct astigmatism, but with...
- Children can use contact lenses as early as age 8, but many doctors don't recommend them for patients younger than 12 - largely due to concerns abo...
- That's an easy one: to save money! Why spend more when you can get the exact same lenses for less? You'll often see new customer discounts of up to...
- Most contact lens stores have a satisfaction guarantee that protects you if you somehow receive lenses that are different from your prescription. I...
- In most places, it's required by law to have a prescription to dispense contact lenses. Prescriptions are typically valid for a year, so you may wa...
- Sometimes. Not every online retailer of contacts will accept vision insurance. If you have a plan with VSP, Cigna, MetLife or another provider, you...
- Absolutely. Many of them have been in business for decades. If you want extra reassurance that the retailer you're considering is a good option, be...
- Overview
- Brand information
- Brand reputation
- Products and services
- How to order
- Alternative brands and products
- Eyewear and vision health
- Summary
- GeneratedCaptionsTabForHeroSec
•Brand overview
•Reputation
•Products and services
•How to order
•Alternatives
•Vision health
LensCrafters was established in 1983, and the company has physical stores in four countries: the United States, Canada, India, and Hong Kong.
LensCrafters is part of the Italy-based Luxottica Group, which is one of the largest international eyewear companies. Luxottica Group designs, manufactures, distributes, and retails all of the LensCrafters products.
On Trustpilot, LensCrafters has an average customer rating of 2 out of 5 stars. A total of 68% of the reviews award the company just 1 star, while 15% award it 5 stars.
Positive reviews frequently mention excellent customer service within LensCrafters stores. Negative reviews express concerns over hidden costs and online order problems.
LensCrafters sells prescription contact lenses, eyeglasses, and sunglasses.
It stocks 20 different contact lens brands, including its own label and popular brands such as Acuvue, Dailies, and Proclear. It also stocks single vision, toric, multifocal, and colored lenses to suit customers with a wide range of requirements.
Eyeglasses and sunglasses for men, women, and children are all available from the company. LensCrafters sells its own brands, as well as designer brands such as Ray-Ban, Michael Kors, and Oakley.
On the website, a person can filter their eyewear options by gender, face shape, frame shape, material, color, fit, and price.
In its stores, LensCrafters also conducts eye exams. A person can schedule one of these exams via the website, or they can phone their local store.
A person can find their local LensCrafters store here.
A person can order LensCrafters products either in-store or online.
They will need to send LensCrafters a copy of their prescription if they require prescription lenses. Alternatively, a customer can provide the company with their eye doctor’s contact details, and LensCrafters will obtain the prescription on their behalf.
A separate contact lens prescription is required to purchase contact lenses. If a person buys an annual supply of contact lenses, they can receive up to $100 off the total cost.
Learn how to understand an eye prescription here.
LensCrafters claims that it accepts most vision insurance plans online and in-store, including EyeMed, Aetna, and Humana. A person can also use a flexible spending account (FSA) or a health savings account (HSA).
LensCrafters also has a credit card scheme that allows a person to pay in installments.
Various suppliers and retailers within the U.S. provide similar services to LensCrafters. Some examples include:
•GlassesUSA: This online eyewear retailer offers designer labels and its own products. The company also stocks contact lenses. Learn more about GlassesUSA here.
•EyeBuyDirect: This company offers a variety of glasses and sunglasses, but it does not sell contact lenses. Learn more about EyeBuyDirect here.
•Lensabl: Lensabl is an online retailer that sells contact lenses, frames, and lens replacements. Learn more about Lensabl here.
Wearing the right contact lenses or eyeglasses is important to protect the eyes. A 2015 study found that 40.9 million U.S. adults wear contact lenses to provide safe vision correction. However, the authors warned that these people are at risk of serious eye infections if they do not look after their lenses correctly.
The Centers for Disease Control and Prevention (CDC) state that contact lens wearers can protect their eyes by:
•avoiding sleeping in their contacts, as this results in a higher risk of infection
•cleaning their hands with soap and water and drying them thoroughly before handling their contact lenses
•keeping contact lenses away from water and not wearing them to shower or swim
•cleaning contact lenses and cases in disinfecting solution regularly
LensCrafters sells eyeglasses, sunglasses, and contact lenses online and in-store. A person may purchase prescription or nonprescription products from the company, but they will require a prescription for the former.
People can choose the company’s own products or select from a range of popular brands. A variety of lenses are available to suit people with different vision correction needs.
LensCrafters is an international eyewear brand that sells contact lenses, glasses, and sunglasses online and in-store. The company has mixed customer reviews, with some praising its customer service and others complaining about hidden costs and online order problems.
- Suzy Davenport
11/10/2022. Complaint Type: Product Issues. Status: Unanswered. Good afternoon, The purpose of this email is to check the status of my refund from store **** (*********, ** ****). On 10/1/2022 I...
We've tested and reviewed products since 1936. Read CR's review of the LensCrafters eyeglass store to find out if it's worth it.
