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  1. Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

  2. Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

  3. Minecraft. Minecraft Realms. Up to 2 players per server. Realms is a subscription for a personal multiplayer server to be used with supported versions of Minecraft (game sold separately) on supported platforms on which you own the game (Minecraft Java Edition and Xbox360 not supported).

  4. Change your country or region in Microsoft Store. We recommend you change your region only if you’re moving to a new country or region for a long time. This is important because items you get in one region might not work in another . This includes: Apps, games, movies, and the balance in your Microsoft account.

  5. Learn how to get Microsoft Store updates for your apps and games. Download the latest versions of Microsoft Store apps and games.

  6. Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

  7. Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices. Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.

  8. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

  9. To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue. Android is a trademark of Google LLC.

  10. Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

  11. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Games & apps Hardware. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. For detailed info about return and ...

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