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  1. NYS Department of Labor Building 12 W.A. Harriman Campus Albany, NY 12226. By Phone: (518) 457-9000 | (888) 4-NYSDOL (888-469-7365) | 711 TTY/TTD

    • General Inquires
    • Unemployment Insurance (UI) and The TCC
    • Online Resources
    • Dol Social Media

    By Mail: NYS Department of Labor Building 12 W.A. Harriman Campus Albany, NY 12226 By Phone: (518) 457-9000 | (888) 4-NYSDOL (888-469-7365)| 711 TTY/TTD

    The Telephone Claims Center (TCC) is your place for help with your UI claim. We are ready to answer your call and help with filing a new UI claim, giving updates on a new or existing UI claim or if you have a specific questions about your claim. For questions about your UI claim, call our Telephone Claims Center Monday through Friday, 8 a.m. to 5 p...

    Need help? Check out our online resources. If you still can't find what you're looking for, give us a call. We'd be glad to assist you! I'm not getting paid like I'm supposed to, and my job is violating other labor standards laws. How do I file a complaint? 1. Labor Standards webpage 2. Labor Standard Complaint Form: English, Albanian, Arabic, Beng...

    We're here to connect with you. Find out how your can stay up to date with everything happening at the NYSDOL.

  2. Get Unemployment Assistance. Apply online to receive temporary income while you search for a job. To apply, make sure you have: Social Security Number. Driver license, ID card, or alien registration number. Mailing address, zip code and phone number. List of employers from past 18 months and employer information from W-2.

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  4. Telephone Claims Center. Call the Telephone Claims Center (TCC) toll-free at (888) 209-8124 during the hours of operation: Monday - Friday 8:00 AM - 5:00 PM. Due to enormous volume, there may be considerable wait time. Please be patient; everyone who is entitled will get their benefits.

  5. If you are experience issues logging in with your NY.gov username and password, you can call 888-209-8124 to file a claim over the telephone. If you cannot log in and you need to certify for weekly benefits you can certify for weekly benefits with our automated phone system by calling 888-581-5812.

  6. if you experience issues logging in with your NY.gov username and password. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI).

  7. If you are living and/or willing to look for work in the state of New York, you may also file your claim by calling the Telephone Claims Center at 1-888-209-8124 during regular business hours. Otherwise, you should contact the Out of State Resident's Office at 1-877-358-5306 to file your claim.

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