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If you need to swap your Lifeline medical alert system, please call 1-855-655-4405 as soon as possible to speak to a Lifeline Customer Support Specialist. Our Customer Support Specialists can guide you through your options.
If you have any questions about Lifeline simply fill out the form below and one of our specialists will respond within 1-2 business days. If you are a current customer and have an urgent issue, please call 800-635-6156.
Learn how to set up and connect your Lifeline HomeSafe medical alert system. Find answers to FAQs and tips for technical issues.
Lifeline, the #1 medical alert service, trusted by more than 7 million U.S. subscribers for over 40 years. Call 855-681-5351.
Learn about our customer service. To make this process as easy as possible for our users, we’ve provided the following service and support information.
Fill out the form to receive a call back or contact us: 855-681-5351 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST). Lifeline, formerly Philips Lifeline, is the #1 medical alert service, trusted by more than 7.5 million U.S. subscribers for over 40 years.
Your Lifeline medical alert system will work for a limited time off of a backup battery. When your power is restored, please test your system immediately to ensure it is working properly. If you cannot successfully complete a help call, contact our Customer Service team at 1-800-635-6156 as soon as possible so that we can assist you.
