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Customer Service: 1-800-4NIPSCO (1-800-464-7726) Monday - Friday, 7 a.m. - 7 p.m. CT. Gas Emergencies: 1-800-634-3524 24/7. Electric Outages or Emergencies: 1-800-464-7726 24/7. TDD/TTY. Relay: 1-800-635-0952
During what hours are Customer Service Representatives available? Our Customer Call Center is open Monday through Friday, 7 a.m. to 7 p.m. Our automated system is available 7 days a week - 24 hours a day.
Manage Your Account. Don't have an online account? Register an account or Pay without signing in.
If you're a customer, media representative, or just looking for assistance or additional information, use one of the ways below to get in touch with us. Individual Stockholders: Computershare at 1-888-884-7790. Retirees (Benefit Information): Hewitt Associates at 1-888-640-3320.
Serving nearly 4 million natural gas and electric customers across six states under our Columbia Gas and NIPSCO brands. We employ over 7,500 of our neighbors who are engaged in the communities we serve, making them great places to live and call home. Read More
We deliver the natural gas and electricity that is vital to the communities we serve. Our customers are the reason we’re here. We’re improving the way we serve our customers each day – incorporating service industry best practices to meet their needs and expectations.
Whether through payment assistance programs, rebates and incentives for energy-efficiency upgrades, home check-ups or weatherization services, we partner with local community agencies to help our customers find solutions.
