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Street-level bureaucracy is the subset of a public agency or government institution where the civil servants work who have direct contact with members of the general public.
Mar 8, 2022 · What is street-level bureaucracy? The expression ‘street-level bureaucracy’ was coined, as far as we know, by Michael Lipsky. He introduced it in an article in 1971 and elaborated it in a book in 1980, which he further updated in 2010 (Lipsky, 2010).
Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy.
May 24, 2023 · Street-level bureaucrats are frontline implementers of public policy who interact directly with citizens on a regular basis and exercise considerable discretion while doing so. They are recognized as pivotal players in policy because they informally construct or reconstruct the policy as designed.
This article first summarizes the foundational works in Street Level Bureaucracy Theory (SLBT) written in the late 1970s and early 1980s by Lipsky and his colleagues. Key characteristics are highlighted related to the work situation, characteristics that offer a sense for the bases of organizational and policymaking power posited by early ...
What is street-level bureaucracy? The expression ‘street-level bureaucracy’ was coined, as far as we know, by Michael Lipsky. He introduced it in an article in 1971 and elaborated it in a book in 1980, which he further updated in 2010 ( Lipsky, 2010 ).
Sep 13, 2021 · To answer these questions, the present study develops a model of street-level bureaucrats’ behavior by examining their underlying motives in their dealing with citizens’ demand. The model basically assumes utility-maximizing bureaucrats, but it extends the meaning of the utility.
