Search results
Feb 14, 2022 · A friend and I were talking about entitled customers at our job and how we hate the “customer is always right” mentality. My friend said that the quote is being cut short, and the full slogan is “the customer is always right in matter of taste.”
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field.
“The customer is always right” is a pretty common saying used in the business world because it emphasizes the importance of providing the best possible customer service so your patrons are satisfied and come back.
Oct 6, 2015 · His business policy is phrased thus, “the customer is always right”; in other words, he preferred to be imposed upon occasionally, to accept every complaint a customer might make at its face value, and adjust things to suit that customer, rather than contend the question.
‘The customer is always right’ is a trading slogan that states a company’s keenness to be seen to put the customer first. The implied suggestion is that the company is so customer focussed that they will say the customer is right, even if they aren’t.
Apr 19, 2019 · One of Steve Jobs' most famous quotes is a counter to the phrase, "The customer is always right." But it's often misunderstood, Katie Dill, Lyft's design guru, said.
Mar 6, 2018 · There's no conclusive evidence as to who first said "The customer is always right." However, the Quote Investigator website does reveal some interesting possibilities. One contender is the famous hotelier, Cesar Ritz. He is credited with saying "The customer is never wrong," in 1908.
Mar 16, 2023 · Who first said that the customer is always right, and what did they mean by it? We explain the origins and give five legit reasons to follow the concept.
Oct 9, 2015 · The earliest known mention of the motto “the customer is always right” attributes it to Marshall Field, the founder of the famous chain of Chicago department stores that bore his name.
Feb 24, 2023 · The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong. Instead, your business should use this philosophy to ensure that the customer — and their needs — are always your first priority.
