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Sep 26, 2021 · Your Avro energy account is moving to Octopus. Ofgem, the energy regulator, has asked Octopus Energy to step in and look after Avro's customers as the company have ceased trading. Over the next few weeks, we will transfer you to our systems and move you to one of our competitive tariffs.
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- Will I be on the same rates I was with Avro? Will I pay more?The prices Avro were charging were unsustainable, which is why they went out of business. Your Avro tariff came to an end on 26th September - the p...
- The first line of my postal address is looking odd, can you update it?We've found a number of customer accounts where the first line of the postal address is incorrect. We expect to be able to automatically fix these...
- I’m in credit with Avro Energy. Will I get my money back?Yes. We will honour domestic credit balances for both current and past customers of Avro Energy who are owed money. We have to wait for Avro’s admi...
- Should I cancel my Direct Debit?No. If you have an active Direct Debit already set up with Avro, this will soon be moved across to Octopus Energy so any future payments will be di...
- Avro Energy have just taken a Direct Debit payment but you said not to cancel it, should I be worried?If your regular Direct Debit payment has just come out, please don’t worry. Avro Energy are in the hands of the administrators, and any payment tak...
- What happens if I've already cancelled my Direct Debit?Don’t worry, it's easy to set up a new payment. We might've already been in touch about how to set up a new one. Just log in to your Octopus Energ...
- Will my direct debit payment date remain the same?Yes, We’ll move your direct debit over to us as the same amount, and it will be paid on the same day of the month. Once you are on supply with us,...
- Can I still get the Warm Home Discount?Applications for the Warm Home Discount (Broader Group) for 2021/2022 are now closed. Information for the 2022/2023 Warm Home Discount scheme will...
- I’m in the process of switching to Avro Energy but I’ve changed my mind and want to cancel - what should I do?Your account will switch to Avro. Don’t worry, your energy supply will still continue and you’ll shortly be moved to Octopus Energy. While you won’...
- What Are Octopus Energy’s Tariffs?
- What Happened to Avro Energy?
- What Were Avro Energy’s Tariffs and Prices?
- Avro Energy Tariffs Compared: Which Was The Cheapest Tariff?
- FAQ
Octopus Energy’s variable rate tariffs
Variable tariff deals involve rates that change with the current energy market prices. Depending on the variable rate deal you subscribe to with Octopus Energy, these price variations can be more or less frequent. The Octopus Tracker plan varies daily, for instance.
Octopus Energy’s fixed rate tariffs
Fixed rate tariffs allow customers to have some control over the way they are billed, or at least a sense of stability. Indeed, fixed rate tariffs follow the opposite rule of a variable rate tariff, offering a rate that does not change whatever the current market prices. This stability usually only lasts 1 to 2 years, but can provide a kind of safety net for consumers wishing to keep a tight leash on their energy budget.
Octopus Energy’s Economy 7 tariffs
Economy 7 tariffs, also known as E7 tariffs, offer rates that differ depending on the time of day. They therefore include day rates and night rates, the latter being cheaper than the former. These periods of the day match up with on and off-peak energy consumption hours. Depending on how flexible your own energy consumption habits can be, an E7 tariff can help you spend less on electricity and gas.
If you’re confused as to why we are giving you Octopus Energy’s tariffs rather than Avro Energy’s, let us explain what has happened. On the 22nd of September 2021, in the context of sharply rising gas prices, Avro Energy went bust, meaning its customers were left without a supplier. Ofgem, the energy market regulator, therefore assigned, in bulk, a...
Avro prided themselves on their commitment to “Energy Made Simpler”. As such, they had a fairly modest range of tariffs that they supplied to around 40,000 customers across the UK. Although most customers with standard credit meters and Economy 7 meters were likely to find a tariff that fit their needs. Let’s take a look in greater detail. Please b...
If we compare all of Avro Energy’s tariffs side-by-side, it becomes clear that the Simple and Superfixed tariff offered the best overall value for money, even though it had a fractionally higher gas unit rate than the Simple and Superglow tariff. You can see the different tariffs along with their estimated monthly and annual costs below. These cost...
What rate will I pay under my new supplier, Octopus Energy?
If Avro Energy used to be your energy supplier until the crisis, then you have indeed been transferred over to Octopus Energy, who will assign you a specific energy deal. This tariff is what we call a "deemed" tariff, and Octopus Energy will let you know what its rates and details are once it contacts you. Not to worry, though: once you've been contacted, you are at liberty to choose another tariff, either with Octopus Energy or with another supplier you wish to switch over to.
Are my bills higher with Octopus Energy?
This depends on which Avro Energy tariff and plan you had, and on which "deemed" tariff Octopus Energy has set you up with. The details of your new plan will be communicated to you in time, and if the rate seems too high, you may then shop around for other, cheaper deals, and even for another supplier.
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Aug 3, 2022 · Here's a quick summary: 🧾Avro Energy Fixed Tariffs. Most of the tariffs that Avro Energy offers have a fixed rate for 12 months. With these tariffs, the unit rates for both electricity and gas will stay at a set price for one year from the date you sign-up.
Sep 27, 2021 · 99. View. comments. Around 580,000 domestic customers of collapsed firm Avro Energy have been moved over to Octopus, Ofgem revealed today. The ongoing energy bill crisis has seen a number of...
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Sep 22, 2021 · Getty Images. Avro Energy and Green have collapsed, becoming the latest firms to be brought down by the sharp rise in gas prices. Combined with other recent failures, it means 1.5 million...
Apr 22, 2016 · April 22nd, 2016. Compare Avro Energy gas, electricity and dual fuel tariffs. FreePriceCompare finds the best deals from more than 40 companies. No one compares more than us! See which Avro Energy tariff is available to you. Compare. 22 September 2021.
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By December 2021, the price has already risen to $344.9, setting a new record high increase of 676.40% in just one year. Up to date, more than 1.5 million UK electrical customers have been forced to switch electrical suppliers, due to several suppliers going bust.
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