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      • Visit https://www.britishgas.co.uk/complaints.html and find the section that best describes your issue to determine the correct email address to use. Make sure to describe your experience and the issue you’re having with their service in the body of the email. This method should be saved for the last resort.
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  2. Dec 1, 2023 · If you're having issues with your gas supply or have questions about your bill or account, you can call customer support, send them an email, or chat with a representative online. If your issue isn't resolved in a timely manner, there are also other steps you can take, like filing a formal complaint or contacting them through social media.

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  3. @dgdvd0958 British Gas are a nightmare avoid them. Although we’re unable to monitor this email address we can still make sure you get help with your complaint. But they cannot help as you cannot contact them. British Gas cannot be contacted by email.

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  4. www.britishgas.co.uk › help-and-support › my-accountHelp & Support - British Gas

    Already a British Gas customer. All you need is your email address and to create a memorable password. If you’re having trouble accessing your online account, fastest way to get back online is to start a live chat.

  5. www.britishgas.co.uk › help-and-support › my-accountHelp & Support - British Gas

    Common questions. How do I set up my online account? Follow the steps for setting up your online account with us. How do I update my personal details? Find out how to make changes to your name and email address in your online account. When will my account be moved to the new system? Find out all you need to know about our new system. All articles.

  6. Feb 23, 2023 · Despite using various browsers the message is always the same: Hmmmmmmmmmm can't reach this page. The app is also not working. I have rung BG today as I received an email asking me to submit a meter reading, despite having a smart meter. The advisor told me that the details take up to 90 days to switch over to their new system.

  7. www.britishgas.co.uk › help-and-support › help-andHelp & Support - British Gas

    Get quick answers to questions about your energy or home services accounts in Help & Support. For other enquiries find British Gas contact details or live chat.

  8. If you have feedback or a query about your British Gas Evolve account please use the blue webchat button on this page to contact our UK-based team who are available 9am to 5pm, Monday - Friday. You may also find our FAQs and Covid-19 pages useful.

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