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Get a next-day replacement for your lost, stolen, or damaged Verizon phones. Asurion provides extended Verizon phone insurance for Verizon customers where others don’t.
Tell us about your device. For mobile claims, estimate is based on your chosen device and Verizon Protection Plan. If you are not enrolled, estimate is based on single device coverage.
Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers.
Sign in to your Asurion account and manage your Verizon device protection, claims, and benefits in one place.
Lost, stolen or damaged device - Asurion may fulfill claims with new or refurbished replacement devices. Device malfunction claims, including battery malfunction - Verizon may provide a replacement device. In general, it's our goal to provide you with a replacement device (for an insurance or post-warranty malfunction claim) that is the same color and has the same features.
Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers.
Easily save your receipt, file or track a claim on your protected products. Asurion Protection Plans (commonly referred to as extended warranties) protect your products when the unexpected occurs.
Need to file or track a claim for your phone or device? Visit Asurion's online portal and get fast and easy service from the leading provider of mobile protection.
Learn more about Verizon Mobile Protect and how you can start using your benefits today to make sure you’re getting the most out of your devices.
