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BBB accredited since 7/19/1996. Cyber Security in Boston, MA. See BBB rating, reviews, complaints, & more.
07/20/2021. Complaint Type: Customer Service Issues. Status: Answered.
- 2553 Dulles View Dr Ste 400, Herndon, 20171-5225, VA
- 070-3488-6100
Apr 22, 2024 · The Better Business Bureau has received 83 complaints about Aura in the past three years compared to 1,354 for Lifelock.
- Thieves can get your personal information in numerous ways. They might steal your mail or your wallet, or they might hack into your computer on a p...
- Yes, Aura offers family plans that provide protection for up to five adults and an unlimited number of children. You can also purchase an individua...
- Different information may be reported to different credit bureaus, so having only one bureau monitored can make you more susceptible to fraud. Most...
- The dark web includes part of the internet that is not indexed by a search engine. Many dark web sites compile and sell personal information includ...
Jul 22, 2024 · Aura, tied for No. 2 in our rating of the Best Identity Theft Protection Services of 2024, delivers a service bundled as part of an extensive suite of security tools. A single plan is...
- Contributor
- Identity Theft Protection
- Aura’s identity theft protection is safe to use. No data breaches or hacks connected to Aura have been reported.
- Aura’s trial period lasts for 14 days for all new subscribers. When signing up for Aura, new users will input all payment information upfront. If u...
- You can contact Aura’s customer service 24/7, 365 days a year via email at support@aura.com or by calling 833-552-2123. When we called, a native En...
- You can cancel Aura online by signing into Aura.com and clicking on “Membership” under your profile icon. Scroll down and click “Cancel Membership”...
- If you cancel your Aura subscription, Aura keeps your data saved in case you decide to re-enroll. Users can reach out to customer service to reques...
- Yes, it monitors your Social Security Number for any fraudulent behavior and sends an alert if it spots something suspicious.
- Yes, Aura has been in business since 2014 and has more than a million subscribers worldwide.
- Aura protects your identity by monitoring your credit, bank account, Social Security Number, and other personal information for suspicious activity...
3 days ago · On top of rave reviews from mobile app users, Aura has received high praise from verified third-party review sites as well as the Better Business Bureau. At the BBB, Aura holds the highest "A+" rating and is accredited as well.
Jul 22, 2024 · The app — available for mobile and desktop devices — also scans the web for uses of your financial and personal information and includes other security features like a U.S.-based virtual private...
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Sep 21, 2023 · Aura offers identity theft protection at a reasonable price, outperforming its competitors with new features. But is it worth it? I’ll discuss Aura in my hands-on review. Writer Kyle Schurman. Updated: September 21, 2023 Read user reviews. Fraud losses, many of which relate to identity theft, increased 30 percent from 2021 to 2022.