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Jul 29, 2024 · The experts at Forbes Advisor found the best answering services for small businesses based on quality, pricing, features and more.
- Tomas Laurinavicius
- Contributor
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- Ruby. $235-$1,640+ per month. Bilingual Support ✔ Free Trial. Demo only. Why We Chose It.
- Moneypenny. Pricing available upon request. Bilingual Support ✔ Free Trial. 7-day free trial.
- RingCentral. $20-$45 per user, per month. Bilingual Support. Free Trial. 14-day free trial.
- Abby Connect. $299-$1,199 per month. Bilingual Support ✔ Free Trial. 14-day free trial.
May 28, 2024 · In this guide, we outline the seven best answering services for small businesses, so you can improve the efficiency of business communications. VoiceNation: Best overall answering service; Abby Connect: Best for artificial intelligence (AI) tools; MAP Communications: Best for affordability; PATLive: Best for third-party integrations
- RingCentral. Best answering system for small businesses with offices in multiple locations. RingCentral’s auto attendant feature makes sure you never miss another call even when you may be out of the office.
- Ruby Receptionist. Best professional live receptionists and web chat services. While many businesses choose business answering services, many other businesses prefer that their callers are greeted with a personal touch by a real person.
- MAP Communications. Best feature-rich small business answering service. With MAP Communication’s business answering service, you can have a team of US-based agents attending to your callers twenty-four hours a day, round the year, so you do not have to miss another call again.
- PATLive. Best answering service for small businesses with a very responsive customer support team. PATLive is another great business answering service that is available to take calls for businesses 24/7, 365 days of the year.
Jul 25, 2023 · The best answering services for small business of 2023, including VoiceNation (best for flexible pricing), Davinci (best for virtual assistant) and RingCentral (best for automated answering service).
May 28, 2024 · Businesses that need live answering support should consider using one of the best virtual receptionist services. Here are our top picks.
Jan 3, 2024 · The best answering service companies have a way around this: 24/7 availability, forwarding important calls and relaying important messages, after-hours setups, voicemail management, and more options that ensure all your calls go answered. How To Choose the Best Answering Service