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Aug 19, 2023 · Here are some pro tips from a bartender that has cut off an ungodly amount of rowdy customers over the years: 1. Stay Calm. Approach the situation with a calm demeanor. Avoid being confrontational or judgmental. Your primary concern is the patron’s safety and the well-being of others in the establishment. 2.
Nov 19, 2013 · Here are a few ways Taffer says cheating bartenders can rip you off, and why you should re-think your order. quicklist:1title: Swapping Good Booze for a Cheaper Brand or Even Watermedia ...
- Bartenders Are Trained and Certified Professionals
- What Servers Need to Know Before They Sell Alcohol
- Bartenders’ Delicate Tactics For Cutting Someone Off
- Do People Pay Their Bar Tab When They Get Kicked out?
- Overserving Can Be A Huge Liability Issue
In Illinois, those who serve alcohol are required to complete a BASSET certification program. BASSET stands for “Beverage Alcohol Sellers and Servers Education and Training,” and it sets the guidelines on how alcohol should be served in a drinking establishment. You can’t be hired as a server or a bartender without this certification. I asked multi...
BASSET training is broken down into multiple video tutorials, one of which details how alcohol physically affects a person. I wasn’t expecting that much science, but the course provides details on what happens when alcohol enters the body, and how various levels of blood alcohol content can influencesomeone’s behavior. While I was already aware tha...
Now, it probably seems pretty obvious that a customer has had too much to drink due to physical cues, but broaching that subject with the customer can be difficult. Once you see that they’re slurring their words or having trouble with their motor skills (or even sleeping), that’s a pretty good indicator they shouldn’t have any more. This part isn’t...
Say someone’s tossed out before they settle up their tab. Do they end up paying at all? I asked an industry insider. “99.9% of the time, the guest pays their tab,” my source explained. “Even an inebriated guest can understand that they came into an establishment to consume alcohol in exchange for payment.” So usually, non-payment isn’t an issue whe...
It’s in the interest of the bar to keep patrons from drinking way too much, because the business can be liable for the fallout. If a customer has had too much to drink and then hops into their vehicle and drives away, as a server or a bar manager, you can get into a shitload of trouble. And this goes without saying, but nobody wants a customer to h...
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Advertisement. Having to cut off a customer is one of the most uncomfortable aspects of my job as a bartender. Perhaps most uncomfortable. Trust me when I say this: Unless your bartender happens ...
Apr 24, 2021 · There are more, of course, and dishonest bartenders are constantly coming up with new ways to line their own pockets. 1. Short Pouring. Probably the most common method of ripping you off. The bartender simply pours less than the required amount of liquor – usually right in front of your eyes.
When you cut someone off like this, they’ll likely react aggressively, only escalating the situation. You want to do the opposite, DE-ESCALATE. You do this by having your guests’ best interests in mind. Instead of saying NO!, offer them a glass of water, a coffee, or bring some food from the kitchen.
