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If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in...
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People also ask
What if I can't sign in to my Google account?
What if I can't recover my Google account?
How do I recover my Google account or Gmail?
Can I call Google for help to sign into my account?
If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting...
- Overview
- Forgot your password
- Forgot the email address you use to sign in
- Someone else is using your account
- Can’t sign in for another reason
- Recover a deleted Google Account
- Still can’t sign in
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
Tips:
Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.
If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.
1. Follow the steps to recover your Google Account or Gmail.
• You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.
• If you have trouble, try the tips to complete account recovery steps.
2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.
1. To find your username, follow these steps. You need to know:
• A phone number or the recovery email address for the account.
• The full name on your account.
2. Follow the instructions to confirm it’s your account.
If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.
If you have another problem, get help signing in.
If you recently deleted your Google Account, you can follow the steps to recover your account.
Create a new account
If you can’t sign in, try these tips for account recovery.
If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.
Avoid account & password recovery services
Learn how to access your Google Account without your phone, or recover it if it was stolen, from this support thread.
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Dec 10, 2021 · Google provides methods to try if you’ve been locked out of your Gmail account — either because you’ve forgotten your password or because somebody has hacked into your account and changed...
Clear your browser's cache and cookies, then open Gmail again. Check your internet connection. Restart your device. Turn off your Wi-Fi or mobile data connection, then turn...
