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Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
- Send Tom Feedback
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- XFINITY Status Center
Find outage information for Xfinity Internet, TV, & phone...
- Find Xfinity Stores
Visit the newly redesigned Xfinity Retail Store to explore...
- Forums
Xfinity Mobile FAQs Find answers to your questions about...
- View and Pay Bill
Click on the account icon in the upper righthand corner of...
- Mobile Service From Xfinity
Xfinity Mobile is available to Xfinity Internet or NOW...
- Customer Agreements and Policies
Comcast will review and respond to all submissions. If you...
- Internet Deals
Management of existing subscriptions may be required to...
- Xfinity Assistant
Resolve Xfinity issues without needing a phone call. Pay...
- Send Tom Feedback
- Additional Xfinity Customer Service Numbers
- Quickest Way to Reach A Live Xfinity Representative
- Non-Phone Options to Reach Comcast’s Xfinity
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What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...
Find the fastest way to contact a Xfinity customer service representative by phone or online. Learn how to pay your bill, troubleshoot issues, transfer services and more with Xfinity.
- Call Comcast at (800) 266-2278. Input your telephone number when prompted, or push "1" if the system recognizes your phone number and asks if it's correct.
- Push "#" when given the choice of automated menu options. The system will respond with "sorry, we don't understand". Repeat this twice when give the menu options again.
- Choose the department in which you want to speak to a live representative. Push "1" for technical support. Push "2" for billing. Push "3" for sales.
- Wait patiently on hold while the system connects you with a live rep.
Jun 24, 2022 · We do have phone agents at 1-800-Xfinity. I called last month and got through in 7 minutes, but it depends why you care calling. If you enter in your information you will get to an agent.
Xfinity Assistant is a chatbot that can help you with various Xfinity issues, questions, and services. You can ask Xfinity Assistant anything, or start troubleshooting, and get connected with a live agent if needed.
Aug 30, 2023 · Find out how to contact Comcast Xfinity customer service by phone, chat, or online. Learn how to troubleshoot your TV, internet, mobile, and landline issues with Comcast Xfinity.
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Find out how to contact Xfinity for internet, phone, and cable TV services. Learn about Xfinity's callback service, customer service hours, outage map, online support, and more.
