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- Yes, it was to do with TLS. Because old TLS is being deprecated, emails that use POP are no longer supported by the Outlook desktop program (or any other email client) so they are requiring us to use Outlook on a web browser now (https://help.business.bt.com/app/answers/detail/a_id/55536/c/5633/?s_cid=btb_FURL_business/btconnectemail/).
answers.microsoft.com › en-us › outlook_comI cannot access my btconnect.com emails through Outlook for ...
Aug 11, 2024 · I am trying to add my BT Email account to Outlook. I can find no where on the web that says this is not possible. I have followed the recognised process several times, checked the incoming and outgoing server port nos (993 and 465 respectively) in the advanced options in the Outlook mail setup process but I keep getting this error message:
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Jan 5, 2024 · Here are some steps you can try: 1. App Password: BT recommends generating an "App Password" specifically for use with third-party email clients like Outlook. This password can be different from your BT internet account password. To generate an App Password: Log in to your BT My Account dashboard.
Aug 30, 2023 · If you're encountering issues when trying to add a BTinternet (BT Mail) account to Outlook via IMAP, here are some troubleshooting steps you can follow to resolve the problem: 1. Check Account Settings: • Make sure you have the correct IMAP settings for your BTinternet account.
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Apr 28, 2024 · Here are some steps you can follow to resolve this issue: Check Your Settings: Make sure you have the correct BT email address and password. Identify the device you’re using (e.g., computer, phone). Note the email application you’re using (Outlook).
Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
Firstly, you’ll need to know: your BT email address and password. what device you’re using. what application you’re using, such as Apple Mail or Outlook. the BT Email incoming and outgoing server settings (IMAP/POP3, SMTP & SSL/TLS). You’ll find these at the end of this article.
Many customers find that resetting their password fixes their log-in problems. It's possible that there's a temporary problem with the email service. Please check our service status pages > Or select the problem you're experiencing below for more information:
