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1. • • The most likely reason for this problem is that BT Business is moving customers onto a new and improved email service powered by Microsoft Office 365. This means that you may need to update your email settings in Outlook to match the new service.
     answers.microsoft.com › en-us › outlook_com

     Btconnect email address not working with "Outlook for ...

2. community.bt.com · t5 · EmailSolved: Recent email issues - BT Community

   community.bt.com · t5 · Email

   

   May 15, 2024 · Yes, many people have experienced the same frustrations since BT changed their Webmail interface. Sometimes when I open emails they behave normally, but more often than not (and particularly when I am not going through them in order), when I click on an email it opens up in a small separate box.

3. People also ask

   What if my BT email account is'standard'?

   • If neither, you will have been downgraded to Basic Mail which is only accessible via webmail. I checked the status of my BT email account. It is ‘standard’. I should have said also that I have no problem with my BT email on my iPhone and IPad. Have you tried setting the email account manually rather than letting Outlook set it up for you.

   Adding BT Mail account to Microsoft Outlook

   community.bt.com/t5/Email/Adding-BT-Mail-account-to-Microsoft-Outlook/td-p/2400037

   See all results for this question

   Why is my BT email password not working?

   • You’ll generally find this in 'Settings' or 'Tools'. If you're using a mobile device, tablet or computer program and you're getting password errors, you should try logging into your BT Email account at www.bt.com. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up.

   Fix email log-in problems | BT Help

   www.bt.com/help/email/fix-email-log-in-problems

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   Why is BT mail not getting a response?

   • You'll generally see this when BT Mail is trying to load data from the servers and may not be getting a response. It doesn't necessarily indicate there's a problem, but sometimes it's to do with local network connectivity. Try the following: "Sorry, We're experiencing a temporary problem with Email and are working to fix it as soon as possible.

   Common BT Mail error messages and what to do about them

   www.bt.com/help/email/common-bt-mail-error-messages-and-what-to-do-about-them

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   Does BT change the webmail interface?

   • Yes, many people have experienced the same frustrations since BT changed their Webmail interface. Sometimes when I open emails they behave normally, but more often than not (and particularly when I am not going through them in order), when I click on an email it opens up in a small separate box. Try to open your emails with a single click.

   Solved: Recent email issues | BT Community

   community.bt.com/t5/Email/Recent-email-issues/td-p/2383559

   See all results for this question

4. www.bt.com · help · emailBT email | Fix a problem | BT Help

   www.bt.com · help · email

   

   Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.

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6. answers.microsoft.com · en-us · outlook_comMicrosoft 365 outlook email issue with BT internet account.

   answers.microsoft.com · en-us · outlook_com

   

   Jan 5, 2024 · Hi, I use outlook on microsoft 365 to access emails from my BT internet account. This usually works but every few weeks I get an error message asking me to update my password even when it hasn't changed. This leads me to close everything down and restart my computer.

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8. www.bt.com · help · emailFix email log-in problems | BT Help

   www.bt.com · help · email

   

   Repeat log-in failures are most likely caused because the password in your mobile device, tablet or email program doesn't match your email account. So when you change your password, it’s important you also update all of the devices you use to access your email account.

9. www.bt.com · help · emailCommon BT Mail error messages and what to do about them

   www.bt.com · help · email

   

   You may sometimes see this message if BT Mail has not been able to load your account details correctly. You should be able to resolve this by logging out and then logging back in again. If you've tried to fix this and you're still getting problems, please get in touch with us >

10. www.bt.com · help · emailEmail | Log in issues | BT Help

    www.bt.com · help · email

    

    Get help with your username and password if they're not working. There's also help for other problems logging into your BT email.

11. www.bt.com · help · emailRepeat log in failures to BT Email

    www.bt.com · help · email

    

    If we detect multiple failed log in attempts on your BT Email account, we'll lock it to protect you and will ask you to change your password to make it secure again. If you sometimes use a mobile device, tablet or an email client (such as Microsoft Outlook or Mac Mail) to view your BT Email, it's important that whenever you change your password ...