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- If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.
www.bt.com › help › email
Jun 2, 2024 · My email was working fine until Friday on my iPhone. Then it started erroring and new emails would not load. I deleted the accounts off my phone and tried to reload them. This is failing with the following errors: The IMAP server “mail.btinternet.com” doesn’t support password authentication.
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We're aware of some problems with Apple devices (iPhones, iPads or iPods) where you're unable to send emails after changing your password. For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings.
Jul 14, 2023 · I'm sorry if you're experiencing issues with the BT email app not opening on your iPhone. Please can you try deleting the app, restarting your device and then reinstalling the app? Restarting the device before reinstalling the app should clear any cached information.
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Jul 11, 2023 · Mail app - iPhone and iPad. Go to solution. Latest versions of everything. The mail app won’t open on my iPhone or iPad. On both devices it crashes before opening properly. I’ve tried restarting the devices.
Aug 14, 2024 · Have you tried accessing your BT Mail account using a browser from your iPad? https://email.bt.com. When using the native Mail App, unless you now only have basic BT Mail, you should be able to access your BT Mail using either IMAP or POP3.
Scam calls. Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
Feb 26, 2024 · Several users have reported a host of problems with the Mail app after downloading iOS 17. The issues range from accounts not loading to users needing to re-enter their passwords all the time — even though they had no issues doing this before.
