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- If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.
www.bt.com › help › email
Jun 2, 2024 · The best advice when it happens is to do nothing, especially do not change passwords or delete the account from your phone as that can cause more problems than it solves. The first thing to do when it happens is check to see if you can log on to your email account via a web browser.
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If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem.
Jul 11, 2023 · Latest versions of everything. The mail app won’t open on my iPhone or iPad. On both devices it crashes before opening properly. I’ve tried restarting the devices.
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Jul 14, 2023 · I'm sorry if you're experiencing issues with the BT email app not opening on your iPhone. Please can you try deleting the app, restarting your device and then reinstalling the app? Restarting the device before reinstalling the app should clear any cached information.
Scam calls. Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
Feb 26, 2024 · If you’re experiencing problems with the Mail app in iOS 17, try changing your default email app. You can then set it back to Apple Mail afterward. Here’s how to change your default email app on your iPhone: Go to Settings > Mail. Select the Default Mail App tab. Choose an alternative to the Mail app.
Many customers find that resetting their password fixes their log-in problems. It's possible that there's a temporary problem with the email service. Please check our service status pages > Or select the problem you're experiencing below for more information:
