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- If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.
www.bt.com › help › email
Jun 2, 2024 · The best advice when it happens is to do nothing, especially do not change passwords or delete the account from your phone as that can cause more problems than it solves. The first thing to do when it happens is check to see if you can log on to your email account via a web browser.
People also ask
Does the BT email app work on both devices?
Why is my BT email password not working?
Why is my btmail not sending emails?
Does BT Mail have a problem?
We're aware of some problems with Apple devices (iPhones, iPads or iPods) where you're unable to send emails after changing your password. For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings.
Jul 11, 2023 · Yes, the official BT email app, on both devices. Given that the failure to open is identical on both devices and after being fine for years has just started doing this at the same time on two separate devices, I was wondering if there is a known issue.
May 15, 2024 · Yes, many people have experienced the same frustrations since BT changed their Webmail interface. Sometimes when I open emails they behave normally, but more often than not (and particularly when I am not going through them in order), when I click on an email it opens up in a small separate box.
Scam calls. Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
Feb 9, 2024 · On an iPhone 7/iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until the Apple logo appears. On an iPhone 8 up to iPhone 15/newer iPads: Press and quickly release the Volume Up button.
If you're using a mobile device, tablet or computer program and you're getting password errors, you should try logging into your BT Email account at www.bt.com. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up.
