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Apr 25, 2023 · The company is introducing Yelp Guaranteed, a new satisfaction guarantee program that gives people peace of mind when hiring eligible home service businesses; an enhanced search experience...
Apr 25, 2023 · SAN FRANCISCO-- (BUSINESS WIRE)-- Yelp Inc. (NYSE:YELP), the company that connects people with great local businesses, today announced a series of new features that make it even easier for consumers to discover businesses that fit their needs and contribute helpful content on Yelp.
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Mar 2, 2023 · I’m proud that the words I write help millions of people worldwide navigate an app that connects them with great local businesses. Talk about impact! What does a typical day look like in your role?
ince 2004, Yelp has been connecting people with great local businesses. Every month, Yelp welcomes millions of visitors from all over the world. But, Yelp doesn’t just serve consumers. Our mission is to help businesses harness the power of word-of-mouth marketing to connect with our community.
- Current Hours and Services
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- Virtual Services
- Tips, Education, Or Instruction
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- Day-Of Announcements
- Fundraising, Events, and Collaboration
- Covid-19-Related Services
- Customer Features
- Holiday Content
Whether you’re a restaurant owner or a chiropractor, the biggest question customers have about local businesses like yours right now is: “Are they open?” Keep your message simple, and try a Connect post that lets people know you’re open, including basic details about when and how they can interact with you. Are you available for curbside pickup or ...
Your customers’ health and safety concerns and expectations have radically changed over the last few months. Whether you’re an essential service that has continued operations or you’ve been closed and are preparing to reopen, consumers want to know about the new safety and sanitary measures you’re implementing. Proactively communicating those actio...
If your business is offering virtual services of any kind, use Connect to help spread the word. From online workout classes to virtual zoo tours, consumers are open to trying new things online right now. Even businesses that don’t have an obvious way to pivot to virtual serviceshave been getting creative. Some jewelers, for example, are offering vi...
Sharing your expertise during these difficult times can be exactly what your customers need to feel supported right now. If some or all of the services you typically provide are on hold, what tips or virtual support can you provide to stay top of mind and help your customers? Everything from why you should outsource bookkeeping to how to play your ...
Gift cards are a fast and direct way to source funds for your business, and many consumers are looking for easy ways to support their local favorites right now. If you’re offering discounts on gift cards, let your loyal customers know that they can support you with a purchase. If you’re promoting special deals on services or products—whether it’s a...
Connect posts don’t always have to share preplanned information or evergreen content. Connect is perfect for sharing information about a special event or promotion you want to draw attention to—or even something that’s happening in the surrounding community that would be interesting to your group of followers. Connect is helpful for these pop-up st...
Setting up a fundraiser or virtual tip jarto collect donations for your employees or to pay your operating expenses can be a convenient way for your community to support you directly, even if they’re not able to get your goods or service right now. There’s a lot of evidence that people want to support their communities, and as a local business, you...
The Coronavirus has caused so many small businesses to pivot in unexpected waysin order to survive the new and constantly changing orders and regulations. The health crisis has also created opportunities for new services, like more rigorous disinfection of businesses and offices. Cleaning companies have adapted to provide COVID-19 sanitation servic...
Highlighting one of your customers and/or their reviews is a great way to market your business and highlight the types of services you offer. Similar to how you share reviews on social media or promote positive feedback on your website, you can highlight a happy customer (with their consent) in a Yelp Connect post.
With the holidays upon us, you may have special items or offerings to highlight in the coming months. Use Connect to visually show what customers can expect from your business this holiday season, and in the description, paint a picture that gets consumers excited to celebrate with you and your business. To get started with Yelp Connect, just log i...
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Jul 14, 2021 · Yelp Audiences is the only way for advertisers to target Yelp users off-platform and across the web, connecting them with people who have shown an interest or need for a product or service.
