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  1. You can reach our Customer Care service from Mondays to Fridays via our contact form, available in our Help pages. Our team replies to every incoming request and we always do our best to get back to you as soon as possible.

    • Submit a Request

      How do I manage my email notifications? How can I contact a...

    • About Us

      Contact. Would you like to contact an EliteSingles USA...

    • How do I report a concern?

      In order to maintain our high quality service, we encourage...

    • Help

      Frequently asked questions. How do I manage my email...

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  3. Frequently asked questions. How do I manage my email notifications? How can I contact a match?

  4. How do I manage my email notifications? How can I contact a match? What can I do with a free membership? How do I cancel my Premium subscription?

  5. Our team replies to every incoming request and we always do our best to get back to you as soon as possible. Please follow this guide so we can help you as quickly and efficiently as possible: When submitting your request, make sure you quote the email address you used to create your account.

    • Our Matching Process
    • Privacy
    • History

    The EliteSingles matching process presents you with potential matches based on a combination of the 5 Factor personality questionnaire, and your individual refined search preferences. We maintain the highest standards in online dating by verifying all profiles, automatically removing inactive members, and proactively removing users we suspect are n...

    Protecting your personal information is of our utmost priority. We utilise ID Authentication, Profile Verification, SSL Encryption and a Fraud Detection System to make sure members feel safe online. All sensitive data is encrypted and will not be revealed to any third party or other members.

    EliteSingles is brought to you by Spark Networks Services GmbH, one of Europe’s leading online matchmaking providers. Founded in 2008 in Berlin, former Affinitas, launched its first online dating portal eDarling in Germany in May 2009. Today, the company has earned the trust of more than 13 million singles, creating on average 2000 couples every mo...

  6. Frequently asked questions. How do I contact Customer Care? How do I manage my email notifications? How can I contact a match? What can I do with a free membership? How do I purchase a Premium membership?

  7. In order to maintain our high quality service, we encourage you to report suspicious or abusive activity. You can do so directly via the website or via the app. Scroll down for instructions. Alternatively, you can use our contact form to report directly to our Customer Care team.

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