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LADWP’s My Water Insights is a free home water management program designed to help customers better understand their water use through home water reports and a user-friendly online portal. Learn more
Log in to your LADWP online account to manually authorize one-time bill payments from your checking/savings account. Residential customers may also use a credit card (Visa or MasterCard) to pay their bills.
Your one-stop shop for resources and information to manage your account, start/stop service, or report a problem. Manage my Account Log in to view your account or pay a bill.
Enter your Los Angeles Department of Water and Power username. Enter the password that accompanies your username.
You do not have to create a different username for each service account. If you want to add a service account(s) to your existing (online profile (username), log in to your account, select “Add an account” at the top right side of the Account Summary page, and follow the instructions.
You can locate your 10-digit Account Number on the front page of your bill (top center of the page below the Bill Date). You can also request it online (Send us an email), by phone 1-800-DIAL-DWP (1-800-342-5397), or in person (visit any of our LADWP Customer Service Centers).
Log in to your account and from the Account Summary page for your account select “Pay Plan Options” (near the bottom). By Phone – Residential Contact Us or Commercial Contact Us In Person – Visit any of our LADWP Customer Service Centers. For more information, go to Pay Plan Options.
