Swiss International Air Lines
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Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.
When contacting us via mail, you can use the following address, and it's important to include the information listed below: Lufthansa Customer Relations. 1400 RXR Plaza, West Tower. Uniondale, NY 11556. Flight number and dates of travel. Passenger ticket receipts and boarding passes.
Manage your booking. Check the current status of your booking, check in directly, rebook your flight if necessary or use one of the many additional services related to your booking. View your booking.
Need help with your Lufthansa booking or flight? Chat with our digital assistant and get instant answers.
Lufthansa’s Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations.
Should you wish to contact Lufthansa as a customer or business partner, please click here: Customer service
If you would like to contact us about your travel experience on a past flight, if you have questions and further information about an existing feedback report, or if you wish to offer praise, you are very welcome to do so here.
Lufthansa provides assistance in various areas, including flight information, reservations, lost or damaged luggage, customer relations, and their frequent flyer program. Additionally, Lufthansa offers a mobile app that passengers can download for added convenience.
Help & Contact - Your Miles & More Service Team is there for you. Did you know? You can easily resolve some of your queries yourself.
We are pleased to assist you. In case you have any questions, please do not hesitate to contact us. We will be happy to answer your inquiry and assist you with any further concerns. Contact us. Do you have inquires about the certain airline of the Lufthansa Group?
