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  1. Contact Us. Can’t find the information you’re looking for on our Help Center? Then we’d love to hear from you. Send us a message. Was this article helpful? 587 out of 3752 found this helpful.

  2. How can we help? Using Napster. Account and Billing. Devices. Trust & Safety.

  3. Account and Billing – Napster Help. Plans Support System Status Download. Napster Help. Account and Billing.

  4. Call Napster - Top Music & Radio customer service faster, Get Support/Help, Pricing Info and more. See all the best ways overall to get in contact with Napster - Top Music & Radio ASAP. + Napster - Top Music & Radio phone number

    • (15)
    • Music
    • Accessing and Using The Services
    • Subscriptions, Purchases, Trials, and Payment
    • Customer Support
    • Intellectual Property Rights
    • Copyright Infringement
    • Interruptions and Modifications to The Services
    • Disclaimer of Warranty
    • Limitation of Liability
    • Indemnification
    • Changes to This Agreement
    Some of Napster’s Services require a subscription and recurring payment over a specific length of time (e.g. a week, a month, or a year) in order to maintain access to the Services. Other Services...
    Some of the Services require you to obtain a Napster account by completing a registration process either on our website or on one of our mobile apps. If you provide us with required or optional per...
    You must be at least 18 years old or the age of majority in the territory where you reside (whichever is higher) (the “Age of Majority”) to accept this Agreement and create an account without the p...
    When you register for the Services, you are assigned a user profile, which you may use to organise your favourite music, discover new music, and interact with other users. Certain tiers of the Serv...
    Many of the Services are offered on a subscription basis. In exchange for a periodic payment from you (the amount and currency of which is determined based on the specific Services you choose as we...
    Some of the Services may allow you to make individual purchases of content or features offered as part of the Services or of credits that may be used to unlock content or features. These purchases...
    Napster may offer you a free trial period during which you can try out the Services for free (a “Free Trial”). Napster has complete control over the parameters of Free Trials, but they will be comm...
    The Napster Family Plan shall be considered part of the Services and subject to the Napster Terms of Use.The Napster Family Plan grants the primary account holder and up to five family members acce...
    If you subscribe to or access the Services directly through Napster, Napster is solely responsible for billing and payment issues related to your account. Contact Napster customer support at help@n...
    Regardless of who maintains your billing relationship, Napster is responsible for all customer service issues other than billing and payment, including technical help and issues related to your acc...

    The Services, including the available content, our web sites, and our mobile applications (collectively, the “Content”), are the property of Napster or its licensors and are protected by copyright and other intellectual property laws. Except as expressly provided in this Agreement, you are not granted any rights or licence to patents, copyrights, t...

    We respect the intellectual property rights of our artists and content providers. If you are a copyright holder who believes that any content available on the Services infringes upon your rights, please let us know. Notice of alleged copyright infringement should be sent to Napster’s designated copyright agent at the following address (email is pre...

    Napster will make reasonable efforts to keep your account and the Service(s) operational. However, you understand and agree that certain technical difficulties, maintenance, or other circumstances (including force majeure events outside our control) may, from time to time, result in temporary interruptions. Napster will make reasonable efforts to n...

    THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS, AND NAPSTER, ITS CORPORATE PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS, AND ITS DISTRIBUTION AND SYNDICATION PARTNERS, AS APPLICABLE (COLLECTIVELY, THE “NAPSTER ENTITIES”), EXPRESSLY DISCLAIM ANY WARRANTY OF ANY KIND FOR THE SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCL...

    THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THE NAPSTER ENTITIES AND THEIR RESPECTIVE OFFICERS, DIRE...
    If you have subscribed to the Services through one of our Partners, you understand that the Partner is your contracting party and the terms of any agreement you have with the Partner governs your r...

    To the extent allowable by applicable law, you agree to defend, indemnify, compensate, and hold Napster, its parents, shareholders, subsidiaries, affiliates, officers, directors, employees, service providers, distributors, licensors, agents, successors, assigns, Partners, and other representatives (as well as their officers, employees, and agents) ...

    We may, at our sole discretion, change this Agreement from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this Agreement, and for significant changes, we may provide you with additional notice (such as by sending you a notification) or ask you to explicitly accept the new version of this Agree...

  5. In my trying out all the different online music stores, cancelling from napster was the hardest. Here is the quickest way to cancel your napster subscription. I’ll even tell you how to skip the minutes of voice prompts. Cancelling napster is difficult because they make you call a number to do it. This added resistance […]

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